Privacy Policy
What personal information we collect and how
The personal information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and
email, such as name, address, email address, telephone number, etc.
- Your credit and debit card details.
- Your preferences and use of email offers which we send you (if you
select to receive such emails).
- Your IP Address. This is a string of numbers unique to your computer
that is recorded by our web server when you request any page or component on
the Website. This information is used to monitor your usage of the Website.
- Data recorded by the Website, which allows us to recognise you and your
preferred settings. This saves you from re-entering information on return
visits to the Website. Such data is recorded locally on your computer
through the use of cookies. Most browsers can be programmed to reject, or
warn you before downloading cookies; information regarding this may be found
in your browser's ‘help’ facility. Please note that our advertisers and
content provides may also use cookies, over which we have no control.
What we do with your personal information
Any personal information we collect from this Website will be used in
accordance with the Data Protection Act 1998 and other applicable laws. We are
the joint data controllers of such personal information. The details we collect
will be used:
- To manage and administer your account.
- To provide an after sales service, including without limitation to
answer your queries and to provide support.
- If you have consented, we may use your email address to send you
information about products and services which may be of interest to you.
We may need to pass your personal information to third parties for
administrative purposes. We may use third parties to carry out certain
activities, such as processing and sorting data, monitoring how customers use
the Website, issuing our e-mails for us and processing payments. Some such third
parties may be based outside the European Economic Area (EEA). In particular, in
order to effectively process credit or debit card transactions it may be
necessary for the bank or card processing agency to verify your personal details
for authorisation outside the EEA. You agree to us disclosing your personal
information to such third parties (whether inside or outside the EEA) for these
purposes. Third parties will not be allowed to use your personal information for
their own purposes.
We will also disclose your personal information where disclosure is necessary
(i) in response to a subpoena, court order or government request or request by
any other appropriate authority; (ii) for the purposes of taking legal action to
establish or exercise our legal rights or defend legal claims against us; (iii)
to investigate, prevent and/or take other action in connection with possible
illegal activities, suspected fraud and/or situations involving potential
threats to the physical safety of any persons; (iv) to investigate, prevent
and/or take other action in connection with actual or suspected violations of
our Terms and Conditions, Acceptable Use Policy or Privacy Policy; or (v) as
otherwise required and/or permitted by law or regulation.
Other Websites
This privacy policy only covers our Website. Any other websites which may be
linked to by our Website are subject to their own privacy policies, which may
differ from ours. You should ensure that you read and understand the relevant
privacy policy before submitting personal information to such websites.